SWISS-BELSUITES POUNAMU QUEENSTOWN, Queenstown – A Smart Stay in the City
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Key details
About the Hotel
110 Frankton Road,
Queenstown,
New Zealand,
Otago
Accommodation with Lake Views
Swiss-Belsuites Pounamu Queenstown offers Lake View One and Two Bedroom Suites with floor-to-ceiling windows overlooking Lake Wakatipu and The Remarkables. All suites include Smart TVs with Chromecast, gas fireplaces, full kitchens, and laundry facilities. Upper-floor Swiss-SuperSuites feature private balconies. Standard Rooms (21 sqm) contain kitchenettes with microwaves and refrigerators. Maximum occupancy: 2 guests in Deluxe/One Bedroom, 4 guests in Two Bedroom suites.
Dining in Queenstown
The hotel is a 10-minute walk from Queenstown's restaurant district with over 150 dining options. Nearby establishments include Rata (crispy pork belly, goat cheese profiteroles), Taco Medic (Fisherman tacos, slow-cooked beef), Blue Kanu (Polynesian-Asian fusion), and Amisfield Winery (wine tasting with lake views). Continental breakfast baskets available for NZD$20 per person.
Adventure and Activities
Guests access bike rentals, ski storage lockers, and corporate rates at off-site fitness centers. Queenstown offers bungy jumping at Kawarau Gorge Bridge, jet boating on Shotover River, skiing at The Remarkables (20 minutes away), and Milford Sound tours. Walking trails include Routeburn Track and Lake Wakatipu Nature Walk. Dart Stables provides horseback riding in surrounding valleys.
Central Yet Peaceful Location
Located 10 km from Queenstown center with Frankton Arm Lakefront 2 minutes walk away. Green Cabs provide service to town for NZD$10. The hotel is 5 minutes drive from Lake District Hospital and 20 minutes from Coronet Peak ski area. Arrowtown's historic gold mining district and Lakes District Museum are 15 minutes drive. 40-minute drive reaches Central Otago's 200 vineyards.
Practical Services Available
Services include complimentary Wi-Fi, undercover parking (NZD$10/night), concierge assistance, and ski/golf equipment rental. Business amenities feature separate office areas with desks and printers in suites. No onsite restaurant, but multiple dining options within walking distance. Check-in: 2:00 PM, Check-out: 10:00 AM. Airport transfers and laundry services available through third-party providers.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
NZD 10 per day
Luggage storage
24-hour services
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Ski storage
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Skiing
Hiking
Cycling
Golf course
Services
Housekeeping
Car hire
Ski equipment hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Dining
In-room breakfast
Picnic area/ Tables
Business
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Jacuzzi
Massage
Room features
Air conditioning
Heating
Sitting area
Dressing area
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Free toiletries
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Location
110 Frankton Road,
Queenstown,
New Zealand,
Otago
Map view
110 Frankton Road,
Queenstown,
New Zealand,
Otago
City landmarks
Garden
Queenstown Garden
4500 ft
Zoo
Kiwi and Birdlife Park
1.2
mi
Cable Car
Skyline Queenstown
1.2
mi
Square
Queenstown Mall
4500 ft
Landmark
Lake Wakatipu
5000 ft
Landmark
William Gilbert Rees Statue
3500 ft
Landmark
G Force Paragliding
1.2
mi
Landmark
Skyline Gondola and Luge
1.1
mi
Landmark
Southern Lakes Heliski
3900 ft
Church
St Peter's Anglican Church
4200 ft
Theme Park
Shotover Canyon Swing
4900 ft
Gallery
ivy box art gallery
2600 ft
Theme Park
Fear Factory Queenstown
1.0
mi
Landmark
Moa Statue
5300 ft
Gallery
Silver Fern Gallery
3000 ft
Landmark
AJ Hackett Bungy
4700 ft
Gallery
Artbay Gallery
3200 ft
Gallery
Queenstown Arts Centre
3800 ft
Gallery
Ivan Clarke Gallery
4500 ft
Landmark
Vesta Design
4300 ft
Landmark
Hetties Rock & Crystal Shop
4400 ft
Gallery
Central Art Gallery Queenstown-Julia Milley
4000 ft
Landmark
Department for Courts
4100 ft
Casino
SKYCITY Queenstown Casino
4700 ft
Landmark
Queenstown Hill
4200 ft
Landmark
Queenstown Chamber Of Commerce
4600 ft
Landmark
Queenstown Underwater Observatory
4700 ft
Cemetery
Queenstown Cemetery
1.2
mi
Public Building
Queenstown Lakes District Council
1.0
mi
Landmark
Queenstown Lakes District Library
1.0
mi
Nearby
Gallery
ivy box art gallery
700 ft
Restaurants
The Hillside Brasserie
2800 ft
Heartland Hotel 27 Stanley Street
Rata
4000 ft
43 Ballarat St
Halo
4300 ft
1 Earl Street
Elements Restaurant
4200 ft
Novotel Queenstown Lakeside Corner Earl Street and Marine Parade
No.5 Church Lane
4300 ft
3-5 Church Lane
Brazz Steakhouse & Bar
4100 ft
1 Athol St Otago
1876 Bar And Restaurant
4000 ft
45 Ballarat Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 9 reviews
4.5/5
based on 1617 reviews
7.3
7.3/10 based on 1614 reviews
#31 of 62 hotels in Queenstown based on Tripadvisor
Tom
United States,
April
2024
6.6/10
I found the hotel to be conveniently located just outside Queenstown, with some exceptional views of rainbows over the lake on certain days. Although the noise from the highway was bothersome at night, the room itself, labeled as an 'Alpine Suite,' was quite stiff and required some muscle to operate. Overall, it was a decent stay but could use a bit more attention to detail in some areas.
Rooms
6.0
The room was just steps from the highway, so it was noisy at night. The door was incredibly stiff and required a lot of effort to open and close, especially considering the price we paid for an 'Alpine Suite'.
Service
8.0
The staff immediately shifted us to a better room the next day after we complained, making our stay in Queenstown much more enjoyable. They were accommodating and offered services like car hire, dry cleaning, and laundry.
Location
7.0
The hotel promised to take care of us and provided a peaceful setting just outside Queenstown. The location, while close to the town center, needs a bit more attention to detail in cleanliness.
Dining
5.0
The dining experience, selected at check-in, was rather average. The room service breakfast included an energy mix, fruit (sometimes bruised), yogurt, and fresh bread in a dirty basket upon arrival.
Facilities
7.0
The hotel facilities were adequate, but nothing extraordinary stood out. Basic amenities were available, and additional attention could improve the overall experience.
Richard
United States,
January
2024
6.8/10
My stay at the hotel was a mixed experience. On one hand, the location was superb, just a kilometer away from the city center, making it convenient to walk there. However, the lack of privacy in the rooms, as guests walk right past your window, was disappointing. The rooms could have been cleaned better, and the strong scent was off-putting. On the plus side, the service was friendly although a bit slow making arrangements. The dining options could definitely use improvement, but the relaxing, quiet location away from the city buzz was a plus.
Rooms
6.0
The rooms could have been cleaner and were lacking in privacy due to guests walking close by.
Service
7.0
The service was friendly, but a bit slow in arranging things.
Location
9.0
The hotel's location is fantastic, just a kilometer from the city center and near a famous local bakery.
Dining
5.0
The dining options could definitely be improved.
Facilities
Basic facilities were fine but nothing extraordinary.
Hugh
United Kingdom,
December
2023
7.8/10
I found the hotel to be a mixed experience. The rooms were well-equipped but lacked cleanliness, and the location was convenient but a bit tricky to find. The service was exceptional with extra thoughtful touches like delicious spreads provided. The dining options were good, but could benefit from a broader selection. Overall, I would recommend it to others with some reservations.
Rooms
7.0
The rooms were fully equipped, but cleanliness was a concern. The view from the window was disappointing, facing a brick wall.
Service
9.0
The staff was friendly, helpful, and really went out of their way to assist, even providing special treats for our honeymoon.
Location
8.0
The hotel is situated about 10 minutes walk from the center of Queenstown, which was convenient. However, it was a bit difficult to spot from the road.
Dining
7.0
The dining experience was decent, with good quality and generous portions offered. However, a more varied menu selection would improve the overall experience.
Facilities
8.0
The hotel offered various services like car hire and laundry. It was a mix of modern aesthetics with old-fashioned amenities.
Steven
United Kingdom,
December
2023
6.8/10
Staying at this hotel was quite an adventure as the rooms are located at the rear of the property on a steep incline, which made for an interesting daily walk, especially if you're not very active. On the bright side, there's a common space with free-to-use washing machine and dryer. However, ventilation could be better as the two-bedroom unit only had a ranchslider with a window.
Rooms
6.0
The rooms were located on a steep incline and lacked proper ventilation.
Service
7.0
The service was good overall, although there was a lack of concern for safety in some instances. However, the location, just a short walk from the town, met our preferences.
Location
8.0
The location was convenient, just a short walk from town, making it easy to explore the district. However, it was a bit further from the center than expected.
Dining
5.0
The dining experience was poor, with limited and sometimes bruised breakfast options. On the positive side, extraordinary food was available.
Facilities
8.0
The hotel offers a range of facilities from car hire to ski equipment hire, catering to various needs.
Gary
United States,
November
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were cozy and modern, complete with cute bread rolls and relaxing pillow sprays. However, the room was a bit tiny, dark, and noisy. The staff went above and beyond to make my stay memorable, even sending me my lost phone. The location was fantastic, offering a beautiful view of the Remarkables and just a short walk to the city center. The dining experience was delightful, although it would be nice if supplies were replenished daily. Overall, a great value for the money!
Rooms
8.0
The rooms were cozy and modern with nice amenities like bread rolls & condiments upon arrival and pillow sprays to help you relax at night.
Service
9.0
The staff were customer-focused, lovely to deal with, and very helpful, even swapping rooms with no issues.
Location
9.0
The location was fantastic, providing a beautiful view of the Remarkables and just a short walk to the city center.
Dining
7.0
The dining experience was great, especially with the wooden crate delivery, but it would be better if supplies were replenished daily.
Facilities
8.0
The facilities were excellent, offering everything I needed for a comfortable stay.
Hilary
United Kingdom,
November
2023
7.8/10
The hotel offers no facilities, but the rooms are fantastic in size, much bigger than most places in Queenstown. The service was outstanding with thoughtful gestures like a 'honeymoon set up' and assistance in booking activities. The location is convenient, just a short walk from central Queenstown. The dining experience, although delivered fresh, lacks variety.
Rooms
9.0
The rooms are fantastic in size, much bigger than most places in Queenstown.
Service
9.0
The service was outstanding with thoughtful gestures like a 'honeymoon set up' and assistance in booking activities.
Location
8.0
The location is convenient, just a short walk from central Queenstown.
Dining
7.0
The dining experience, although delivered fresh, lacks variety.
Facilities
6.0
The hotel offers no facilities, but the service makes up for it.
Bob
United Kingdom,
October
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms were comfortable and quiet, with spacious layout although there was some noise disturbance one night. The service was helpful and friendly, but with some room for improvement. The location was nice and warm upon arrival, with both advantages and shortcomings. The dining experience was somewhat lacking options but prepared with quality in mind. Overall, a decent stay with both positives and negatives.
Rooms
7.0
The rooms were comfortable and quiet, featuring free-to-air and satellite TV channels, although a one-off incident of noise disturbance was a downside. The spacious layout was a plus.
Service
6.0
The service was helpful and friendly, although there were some areas for improvement based on my experience.
Location
7.0
The location was nice and warm upon arrival, making it quite good for reaching the town in about 15 minutes, with some shortcomings noted.
Dining
6.0
The dining experience, while prepared with quality in mind, could have offered more variety and choice for guests.
Facilities
7.0
Alastair
United Kingdom,
July
2023
7.4/10
The hotel is conveniently located with spacious rooms, but there is road noise present. The service was outstanding, with minor inconveniences. The location boasts beautiful views and is easily accessible, although some areas show signs of wear. The dining experience was average. Overall, a pleasant stay with a few drawbacks.
Rooms
7.0
The rooms, although spacious, had road noise and were slightly dark. They were nicely presented but felt awkward being part of a larger apartment setup.
Service
9.0
The service provided was incredible. Staff were always happy, accommodating, and even returned a lost belonging. However, there were minor issues such as the spa being out of use.
Location
8.0
The location was fantastic, offering a beautiful view of the Remarkables and a short walk to the city center. It provided a peaceful stay away from the noise of the central township.
Dining
6.0
The dining experience was decent, with room-delivered breakfast that included yoghurt, bread, muesli, and fruit. However, it was not exceptional.
Facilities
7.0
The facilities were adequate, offering a range of services from car hire to laundry. However, improvements are possible.
Andrew
United Kingdom,
April
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were homely, comfortable, and spacious, yet the pricing was on the expensive side for what was offered. The service was excellent, with friendly and professional staff, but some expectations were not met. The location was fantastic, offering a beautiful view and easy access to the city center, yet there were some areas for improvement. The dining was pleasant but lacked consistency in food replenishment. Overall, a cozy stay with a few drawbacks.
Rooms
7.0
The rooms were homely, comfortable, and spacious, creating a lovely and cozy atmosphere.
Service
8.0
The service was excellent, with friendly and professional staff, although some expectations were not fully met.
Location
9.0
The location was fantastic, offering a beautiful view and convenient access to the city center.
Dining
6.0
The dining experience was pleasant, but it would be better if food items were replenished daily without the need to request.
Facilities
7.0
The facilities offered were satisfactory, providing the necessary amenities for a comfortable stay.
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